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Appointment Time
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Project Details
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Access & Property Notes
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Terms
ZeroShotOne - Booking Terms & Cancellation Policy
By placing this order, you agree to the following terms with ZeroShotOne (ZeeRowTwoOne Creative LLC):
Payment & Deposit: A 30% deposit is required to confirm your booking. The remaining balance is due before final images are released for download.
Cancellation & Rescheduling: Cancellations or reschedules made at least 24 hours before the scheduled shoot may be rescheduled at no penalty, subject to availability. Cancellations made less than 24 hours before the scheduled shoot, or no-shows, forfeit the 30% deposit.
Property Access & Readiness: The property must be photo-ready and accessible at the scheduled appointment time. Shoots delayed, shortened, or prevented by lack of access or an unprepared property may incur an additional trip or re-shoot fee.
Pets: For the safety of all parties and the quality of the photographs, all pets must be secured (crated, kenneled, in a closed room, or off-site) prior to the scheduled appointment and must remain secured for the duration of the shoot. Pet areas should be tidied and pet items (bowls, beds, toys) put away where possible for cleaner images. Shoots may be delayed or rescheduled, and additional fees may apply, if pets are not secured upon arrival.
Copyright & Licensing: ZeroShotOne retains full copyright of all images and media produced. Upon receipt of full payment, the client is granted a non-exclusive license to use the delivered images to market the specific listed property. Images may not be resold, altered beyond delivered edits, or transferred to third parties without written permission. ZeroShotOne retains the right to use images for portfolio, marketing, and promotional purposes.
Delivery: Edited images are delivered within 24-48 hours of the completed shoot via the client's online gallery and are available for download upon full payment.
Weather: Exterior and twilight shoots may be rescheduled due to weather conditions at no penalty.
Media Use & MLS Compliance: Delivered images are provided unbranded and MLS-ready. The client is responsible for ensuring images are used in compliance with their MLS and local regulations.
Thank you!
Your order has been placed.
Thank you for your order with ZeroShotOne! Your booking is confirmed. You'll receive a confirmation email shortly. To help your shoot go smoothly, please ensure the property is photo-ready and accessible at the scheduled time (lights on, blinds open, spaces tidy). Questions? Contact us at [email protected]. We look forward to capturing your listing!
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